Use HealthCompass as a starting point
HealthCompass helps people discover healthcare and wellbeing services in Jersey and understand the options available to them.
It is a navigation and information service, not a diagnostic, emergency or clinical decision-making service.
HealthCompass does not provide medical advice
HealthCompass does not:
- diagnose symptoms or conditions
- assess how urgent a medical problem is
- recommend treatment
- replace advice from an appropriate healthcare professional
- guarantee that a particular provider is suitable for an individual patient
For a life-threatening emergency, call 999.
Provider information
HealthCompass aims to present provider and practice information accurately and clearly.
Information may include:
- professional role or specialty
- services offered
- locations
- contact details
- referral requirements
- booking options
- insurance information
- accessibility
- ongoing follow-up
- qualifications or professional affiliations where published
Provider information can change, so important details should be confirmed directly with the provider before booking or treatment.
Listings are not endorsements
Inclusion in HealthCompass does not mean that a practitioner, practice or service is endorsed, recommended or considered clinically superior to another provider.
A listing may exist whether or not the provider has claimed or confirmed it.
HealthCompass does not provide ratings of clinical quality.
Patient guide and search results
The symptom, condition and body-area tools are designed to help users explore potentially relevant types of care.
They are not personalised recommendations and do not mean that every provider shown will treat every person or condition represented by the search.
Patients should confirm directly with a provider that the service is appropriate for their needs.
Referral, insurance and booking information
HealthCompass may indicate whether a provider accepts self-referral, offers online booking, accepts insurance or provides ongoing follow-up.
These arrangements can vary by practitioner, treatment, insurer and individual circumstances.
Users should confirm requirements, fees, insurance approval and availability directly before proceeding.
Fees
Where provider fees are shown, they are based on information available to HealthCompass and may change.
HealthCompass does not guarantee pricing or insurance reimbursement.
External websites and services
HealthCompass links to provider websites, booking systems and other external services for convenience.
Those services are operated independently and HealthCompass is not responsible for their content, availability, security or privacy practices.
Complementary and wellbeing services
HealthCompass includes wellbeing, complementary and aesthetic services alongside clinical services, but keeps these categories clearly distinguished.
Inclusion does not constitute a claim that a particular treatment is clinically effective or appropriate.
Commercial and sponsored content
Basic factual listings and factual verification are independent of payment.
HealthCompass may in future offer paid features, sponsored content, promotional visibility or advertising.
Any such content will be clearly identified and will not alter factual provider information or imply greater clinical quality.
Corrections and changes
HealthCompass is currently in public beta, and information is continually being reviewed and improved.
If you believe a listing is inaccurate, incomplete or should be reviewed, use the Corrections & requests page.
Availability of the service
HealthCompass may update, change, suspend or remove parts of the service as the platform develops.
We cannot guarantee uninterrupted access or that every healthcare or wellbeing provider in Jersey will be listed at all times.
Responsibility for decisions
HealthCompass provides information to help users understand and navigate available care.
Users remain responsible for deciding whether to contact or use a provider and for confirming that the service is appropriate for their needs.